UPDATE ON VVHs COVID-19 POLICIES:
As all of us work together to stem the spread of the COVID-19 Virus, VVH continues to monitor the current recommendations of the Federal and NJ State Government and the NJVMA (the New Jersey Veterinary Medical Association) and update our hospital policies.
In addition to those policies that we have already put in place to ensure the health and safety of our pet parents, our patients, and our staff, we are no longer scheduling any routine annual adult physical examinations or routine surgeries, such as spays and neuters, until further notice. Rabies vaccines, however should be kept current.
We are continuing to do as much "curb side" service as possible, such as delivering medications and prescription food to your car in our parking lot and admitting patients without owners having to enter our building whenever possible.
Our goal is to be able to continue to provide needed veterinary services to our patients and pet parents as long as we can during this trying and unfamiliar time.
We would like to also thank our VVH team for their hard work, dedication, and self sacrifice in coming to work every day to help us keep our patients healthy. We all believe that our pets are family too!
If you have any questions or veterinary needs during this time please don't hesitate to call us.
Dear VVH Pet Parents,
We are reaching out to you to let you know how VVH is responding to the current COVID-19 health pandemic. Our top priority is the health and well being of our pet parents, our patients, and our staff.
First, according to the CDC, there is currently no evidence that our pets can carry, spread, or become sick from COVID-19.
Second, as of now VVH will remain open and we are implementing some policy changes in order to better safeguard our pet parents and our staff. We are ramping up cleaning protocols and making sure that our staff practices good hygiene (hand washing, social distances, covering coughs and sneezes, and staying home if sick).
Third, we have made some changes as to how we will be handling appointments. We are asking anyone who has a fever, cough, or shortness of breath, and anyone who has been exposed to someone suspected of having COVID-19, to NOT come to the hospital. Further, we are asking all appointments to arrive 5 minutes before your scheduled time and to WAIT in your car and call our office (609-953-8733) to let us know that you have arrived. A staff member will come out and escort 1 individual along with their pet directly from the parking lot into an exam room. We will be having our technicians hold your pet during their exam to try to maintain reasonable social distances. For surgery admissions, we can do all of the paperwork at your car and bring your pet into the hospital for you. This will hopefully minimize everyone's exposures and help to curb the spread of this virus.
We are still available for medication and prescription food pick ups, but it may take a little more time to get these items ready. Please call ahead and we will give you a pick up time. You can even pay over the phone and we will be happy to bring your requested items out to your car for you.
If you have additional questions or specific needs that have not been addressed in this letter, please don't hesitate to call us. We want to help you and your pets and get through this together. We greatly appreciate everyone's cooperation and patience during this trying and unfamiliar time. We will continue to monitor the CDC's and WHO's recommendations and make adjustments as necessary. Hopefully we can return to business as usual shortly and that all of us remain healthy.
Drs. Janet Lipman and James Massaro